The government is doing away with income based Income Support, income based Job Seekers Allowance, Employment & Support Allowance, Housing Benefit, Child Tax Credit & Working Tax Credit.  All of these benefits will be replaced by one single Universal Credit. It will be paid monthly, probably in arrears.  If you are used to getting Housing Benefit paid directly to your landlord you will have to make new arrangements to make sure that your rent is paid.

Joining the Hammersmith & Fulham Credit Union is a great way for you to manage r your money.

To become a member you must:

–       Live or work in the London Borough of Hammersmith & Fulham. Part-time work and volunteering is OK as long as you spend a minimum of 16.5 hours in the borough each week.   

–       Show proof of your identity by providing at least 2 documents to prove your identity and address, such as: Passport / Driving Licence/DWP, Benefits confirmation letter/tax credit award.

–       Show proof of your address  by providing a recent utility bill/bank statement/mortgage statement/council tax demand/benefits letter.

–       Pay a one-off £3 joining fee to cover the initial cost of membership. This fee will be deducted from your first lodgement to the credit union. Unlike high street banks, we do not charge monthly or annual fees.

Benefits of Membership

Membership has many benefits…

Social Security Benefits: Why not have benefits such as Universal Credit or Children’s Allowance paid directly to your local credit union. It is a great way to build up your savings for a rainy day!

Standing Order:  You can set up a standing order between your bank account and your HFCU account. This is an easy way to grow your savings at a pace you control.

PayPoint: All our HFCU Member cards allow our members to pay directly into their HFCU account at any PayPoint outlet throughout the country. There are over 70 PayPoint outlets in Hammersmith and Fulham alone.

Payroll Deduction: In 2008, staff from Notting Hill Housing saved over £90,000 through a Christmas Savings Scheme run by HFCU via payroll deduction.

Flexible & convenient loans: Members can take out flexible loans at competitive rates and repay at tailor-made schedules. All our loans are fully insured (for free) against death.

Attractive dividend on savings: As every member of the credit union is a part-owner of the credit union, we give the profits back to you at the end of the year. We aim to pay an attractive dividend on members savings. At the end of our financial year we will write to all our members outlining our profits and let you know what the dividend will be for the year. Our aim is to grow to be able to pay a dividend of 4% – the maximum we’re allowed to pay out as a dividend is 8%.

Quality service, no fees: You can be assured of friendly and professional service from H&F Credit Union at all times. And you do not pay a transaction fee for saving with us, or borrowing money.

Easy and friendly:
There are many ways that you can pay safely and conveniently into your credit union savings or loan accounts.

Online Services:
As a member of HFCU, you can now view your balance online, download useful information and loan application forms and make enquiries directly to our friendly.

And remember: It’s your money, your credit union and your choice!

What our members say:

I had not had any experience of credit unions as such. So when I first visited the branch on the North End Road I was delighted, amazed and so please at the way my affairs were handled. I took out a loan to buy my new glasses – it could not have been easier! Cheryl, Krisstal and Evette are all absolutely wonderful and charming.

– Denis (Fulham)

I’ve found H&F Credit Union a great experience. I got a small loan and paid it back in less than 6 months. I’m saving some of my benefits and I am really surprised how quickly it adds up! The loans are easy to understand and the staff make everything simple and straightforward. I’m really glad I have the credit union because in the past it cost me so much to borrow and now I know I can get the amounts I need in a way that doesn’t affect me negatively. I really recommend it.  

Janet (Shepherd’s Bush)

I like the staff, they are such a lovely , friendly bunch. Forms are explained properly and a lot of time is taken with customers. Customer care means a lot to me and they have got it 100%….I’m telling all my friends as I feel they have helped me a lot financially. – Suzanne (Fulham)

They can be contacted on

Tel: 0207 471 2620

Email: info@fhcu.co.uk

Website: www.hfcu.co.uk

Branch:  274 North End Road, London SW16 1NJ

Opening Times: 

Monday            10am – 4pm

Tuesday          10am – 4pm

Wednesday     10am – 4pm

Thursday         10am – 4pm

Friday              10am – 4pm

Saturday          10am – 4pm