Old Oak Housing is a subsidiary of Family Mosaic, a registered social landlord managing over 24,000 homes across London and Essex.
We have approximately 700 homes in East Acton, West London which were transferred from the London Borough of Hammersmith & Fulham to us in 1999. Family Mosaic is the majority shareholder in the company, with the balance of shares held by tenants and Local Authority nominees. We are a registered charity whose main income comes from rents. A third of Old Oak Housing’s board is made up of residents.
As well as managing our stock on the Old Oak estate, Old Oak Housing manage, on behalf of Family Mosaic, 95 properties at Heathstan Road, a short walk away.
What we do
Old Oak Housing works closely with residents on day-to-day tenancy issues. Our office is located in the heart of our community, so we are readily accessible to our tenants.
In addition to traditional landlord services, Old Oak Housing Association offer a wide range of additional support through the Old Oak Centre which is also situated in the local area. Services include support to find work, training, healthy living advice, counselling, reiki therapy, welfare rights, debt advice, and a wide range of services aimed at children and young people, including our popular Maternity Champions services.
Old Oak’s Board is currently focused on community development and more local regeneration projects.
Old Oak Housing works closely with the Old Oak Children’s and Community Centre, so that we’re providing as best service as we can to our residents. For example, we explain to new tenants the services that the Centre provides and assist them in registering with the Centre. This helps to ensure that new families to the area are linked into key, local children’s and other services from the moment they move in.
We have close links with our local Safer Neighbourhood Police team to help our residents access support around any issues affecting our community. We also produce a newsletter for our residents to raise awareness on local issues including anti-social behaviour, bogus callers, community news and more. We work closely with our residents to combat such issues in order to create a strong community where everyone can thrive.
Old Oak Housing are at an exciting stage of introducing a health and well-being focus into our work to ensure that local people in need are able to access the services they need. For example, we assist our residents to get into training or work, and we ensure that our older residents do not become isolated.